Shipping & Returns


Please allow 3-7 business days for your item to arrive. In most cases we send items out either USPS First Class or Priority. Allow for extra time during the holiday season.  

Auré is not responsible for delayed, lost, or stolen items once they have been shipped.

Guarantee and Refunds

We enjoy providing excellent customer service! We strive to make every customers experience a good one. Please always contact us at with any concerns you might have. We are always happy to find a solution.

If you are not happy with the solution provided, please return the item within 7 days of purchase for a full refund (refund is for purchase price and sales tax; shipping and handling are not included).

We do not provide returns, exchanges, or refunds on custom items. 


Accepted Payment: Visa, Mastercard, Discover, American Express

Privacy and Security

Auré NEVER receives your credit card details, all such information is processed via the 3rd party financial institution Etsy.